Arcsona SugarCRM Conversion Accelerator.

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Automated Conversion from Salesforce to SugarCRM

While Salesforce has been the dominant player in CRM for the past decade, its hold on the top spot continues to be eroded by SugarCRM. SugarCRM offers many similarities to Salesforce, but differentiates itself with:


  • A more up-to-date Web 2.0 interface that easily integrates with other applications
  • A complete mobile solution that deploys automatically to virtually any device
  • The ability to deploy on-premise, behind the firewall for security and other reasons
  • A cost structure that is roughly half that of Salesforce

This last point has been a major catalyst in the conversion from SugarCRM to Salesforce. In the Middle Market and Lower Enterprise organizations, the entire cost of conversion to SugarCRM (including the first-year subscription licenses) is usually 20% to 30% less than the cost of a typical one-year renewal with Salesforce. Considering that the second year could be less than 50% of Salesforce, a five-year total cost of ownership with Salesforce could be double the cost of SugarCRM.

While this economic argument is hard to refute, there are still concerns from organizations regarding the switching risk, and some find it hard to envision their Salesforce solution in SugarCRM.

To allay these concerns, Arcsona has created a Conversion Accelerator that allows an organization to quickly evaluate its Salesforce system and envision it on SugarCRM.


Accelerator Tools

Tools within the conversion accelerator can work independently or collectively to assist in the migration.

Metadata Extractor: Reviews the Salesforce database of objects and fields and extracts field types, sizes, lists of values and other data for analysis.

Data Analyzer: Reviews and analyzes the output from the metadata extractor, highlighting fields and functionality that are poorly or infrequently used,\ to identify candidates for pruning as the migration moves forward. This enables stakeholders to make informed decisions, based on actual usage data, about what portions of the system can be retired.

System Converter: Uses the extracted and selected data-model elements to build a pro-forma SugarCRM deployment within hours. Predefined mappings from Salesforce to SugarCRM allow custom objects and fields to be created and deployed simultaneously. Users can envision their new system in SugarCRM and begin developing detailed requirements.