Zoom Contact Center is an omnichannel contact center solution that’s optimized for video and integrated right into the same Zoom experience.

An integrated contact center experience helps organizations remove the barriers that lead teams to work in silos and instead, increases employee collaboration and productivity. Even better, this integration lessens the burden for IT teams by deploying the same Zoom application.

With Zoom Contact Center, businesses uncover new efficiencies through myriad benefits, including scalable features, innovative functions, intuitive dashboards, and remote-friendly software.

• Simple agent and supervisor experiences
• Built for flexibility and aligning to any organization
• Integrate Zoom Contact Center into existing experiences