Partnerships of success
Copado Certified DevOps Partner
Copado is a cloud-based platform for managing and automating the software development and delivery process. It is specifically designed for use with the Salesforce platform and offers a range of tools and features for managing the entire development lifecycle, from planning and coding to testing and deployment.
One of the key features of Copado is its ability to automate many of the repetitive and time-consuming tasks involved in software development and delivery. This can include tasks such as building and testing code, deploying code to different environments, and managing code merges. By automating these tasks, Copado can help teams work more efficiently and release software more quickly and reliably.
In addition to automation, Copado also offers a range of tools and features for managing the development process and coordinating team efforts. This can include tools for code review, collaboration, and project management, as well as integration with other development tools and platforms.
Copado is a valuable platform for teams that use Salesforce and want to improve their software development and delivery processes. By automating repetitive tasks and providing tools for collaboration and coordination, Copado can help teams work more efficiently and release high-quality software faster.
Arcsona is a Copado Certified DevOps Partner specialized in complex CRM. Agile and comprehensive continuous delivery to increase the governance and other capabilities with Copado DevOps platform. Having decades of CRM experience: 200+ CRM projects delivered for both multi-national and start-up clients, our management team has led multi-thousand-seat Salesforce and other implementations for Fortune 500 companies across multiple verticals.
Arcsona is specialized in Copado Implementations. Being a partner of Vlocity before the Salesforce acquisition has enabled our development team to come up with solutions that will help businesses understand their current situation and see the importance of Copado to improve their experience.
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Copado Robotic Testing
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AMS for Copado
IMPLEMENTATION
Assessment and Planning
• Assessment of current maturity model
• Tooling recommendations for integrated DevOps
• Version control and Backup strategy
• Agile strategy and recommendations
• Deployment pipelines – CI/CD architecture, design and strategy – Enviroment Architecture – Branching strategy
• Release management strategy & Release calendar
• Short term and long-term CI/CD roadmaps Install and Configure
• Setup the end-to-end DevOps pipelines
• Connect Version control
• Connect to ALM tools – Code coverage – Static code analysis (APEX PMD)
• Configure Copado Robotic Testing for automated testing
• Configure Value Stream Mapping
• Reports INTEGRATIONS AND METRICS – CUSTOM
• DevOps 360 • Custom Quality gates integrations – Static code analysis (e.g. CodeScan) – Automated testing tools (e.g. AccelQ and Provar)
• Custom Regulatory and Compliance reporting CHANGE MANAGEMENT AND TRAINING
• Create Persona based playbooks
• Training all stakeholders including the:
– Dev team
– Business Analyst team
– Quality Assessment teams (both Manual and Automated)
– Business SME
– IT management on the DevOps process
• Data Deploy Templates
• Salesforce Industries (Vlocity)
• Standard Support available; 2hr response time during local business hours
• Minimum of 3 months*
Copado Basic
• Define Go-Live plan
• Setup Training Pipeline
• Copado training (6hrs)
• Setup Production pipeline, ALM integration, Quality Gates, Customizations from Training, Backup
• No Post Go-Live support
• Access to supporting documentation on best practices and step-by-step instructions on some common use cases
**One calendar week
CRT
• Assist with Installation/Setup
• Configure a robot
• CRT basics training
• Create 1 test suite
• Create 1 test case as per your specific use case
• Present Robot and test case running successfully
• Review and analyze test case execution
• Create 1 test case together
• Train how to add, schedule, and run testsin CRT
• 3hrs support on existing or new test cases (within 2 weeks of creating 1 test case together) **One calendar week
VSM
• Strategy calls to discuss VSM use case
• Demo sample VSM and review best practices
• Discuss Stages & Process Blocks
• Discuss VSM Metrics
• Sessions to review your specific use case and define how VSM should be implemented
• Assist with Installation/Setup
Data Deploy
• Learn best practices for using Advance Data Deploy
• Data Deploy training / go over specific use cases
• Setup Copado Data Deploy using standard Copado-provided Salesforce CPQ templates
• Client responsible for any template customization
• Access to supporting documentation on best practices and step-by-step instructions on some common use cases
Copado Implementation
• Strategy calls (current process, ORGs, refresh strategy, integrations (ALM/GIT), personas, quality gates, new process)
• Define Go live plan
• Setup Training Pipeline
• Copado training + hands-on exercises (10hrs)
• Pre-Go-Live Support
• Setup Production pipeline, ALM integration, Quality Gates, Customizations from Training, Backup
• Access to supporting documentation on best practices and step-by-step instructions on some common use cases
• Support 1st release to Production
**Two calendar weeks
CRT Basic
• Assist with Installation/Setup
• CRT basics training
• Create 1 test case together
• Train how to add, schedule, and run testsin CRT
• 3hrs support on existing or new test cases (within 2 weeks of creating 1 test case together)
**One calendar week
Compliance Hub
• Compliance Hub training + hands on exercises
• Compliance Hub best practices
• Setup unlocked package for the 10 premade generic CCH rules
• Client responsible for new rules / customizations
Sandbox Refresh
• Unable to refresh their sandboxes prior to Go Live
• Only to connect environment to pipeline
• Exclude steps to synchronize GIT and other orgs (back promotions, metada, records, etc.) (per environment)
Additional Academy Training
• Instructer-led Fundamentals I Cert. Trail
• Instructer-led Fundamentals II Cert. Trail
CRT Basic & Essentials+Quickstart
• Define Go-Live plan
• Setup Training Pipeline
• Copado Essentials training
• No post Go-Live support
• Assist with CRT Installation/Setup
• CRT basics training
• Create 1 test case together
• Train how to add, schedule, and run testsin CRT
• 3hrs support on existing or new test cases (within 2 weeks of creating 1 test case together)
**Two calendar weeks
Salesforce Industries (Vlocity)
• Best practices and limitations for Vlocity metadata
• How to best work with Vlocity Build Tools, IDX Workbench
• Review conflict resolution strategy (for Vlocity metadata)
• Override VBT commands
• Sandbox refresh
• Metadata comparison
• Deployment troubleshooting
• Access to supporting documentation on best practices and step-by-step instructions on some common use cases
Essentials+Quickstart
• Define Go-Live plan
• Copado Essentials+ training (6hrs)
• Setup Production pipeline, ALM integration, Quality Gates
• No Post Go-Live support
Client Testimonials
Our Customers Success
Copado simplified and speed up the deployment process, with the structured pipeline and direct connection to the GitHub and Jira.
The incredible Arcsona Team, was very responsive to our needs, helping us with Copado all way to the production live start, by providing their support for Learning, setup and configuration, for the comfortable launch of the Copado.
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